Business moves fast these days. New ideas come out of nowhere, quickly take hold, and suddenly go from novel to generally accepted to passé. It’s easy to feel overwhelmed by this process and to think that in order to be successful, you have to bring your idea to fruition in record time. While you can’t spend forever polishing a product until it’s absolutely perfect, there’s also a strong case to be made about patience. Specifically, making sure that what you offer is great an

There’s no shortage of experts in the business world today. But even the most dedicated expert doesn’t know everything. At one point, the world’s leading specialist in anything will get stumped by a smart question. But there’s nothing wrong with not knowing. It doesn’t mean you’re not an expert anymore. In fact, not knowing something can be an excellent opportunity to build rapport, especially in a sales pitch. Early in my career, I once got burned in a meeting when I didn’t

You don’t have to be Warren Buffet or Tim Cook to get hundreds of emails a day. Everyone is inundated with email. It has almost become a fact of life: wake up in the morning and they will be waiting for you in the double digits. Take a day off from work, and they will multiply into the hundreds. Take a week off for a vacation and—assuming you’re able to stay away from your smartphone that long—you could have a thousand emails clamouring for your attention. So how do you manag

I’m really into LinkedIn. I think it’s a wonderful way to make new connections and drive business. In fact, it’s probably my #2 way of acquiring clients, right behind the good-old #1 way, which is my business network. Because it’s such a big part of my business, I take LinkedIn very seriously. I’ve spent hours building and tweaking my profile. I continue to work at it constantly. I’ll add new accomplishments. I’ll task for recommendations. And I’ll think of better, more persu